Shanlax respects your privacy and is committed to protecting the personal information you share with us.
We collect basic information such as your name, email address, phone number, and message content solely for the purpose of responding to inquiries related to book publishing, academic journal publishing, thesis or article formatting, and printing services.
We do not sell, rent, or share your personal information with third parties for marketing or commercial purposes.
WhatsApp messages are processed securely through Meta’s WhatsApp Cloud API and are used only for communication and customer support.
Personal data is retained only for as long as necessary to fulfill the intended purpose or to comply with applicable legal requirements.
By contacting us via WhatsApp, you consent to the collection and use of your information as described in this policy.
Appropriate technical and organizational measures are implemented to safeguard your data against unauthorized access.
Users may request access to or deletion of their personal data by contacting: info@shanlax.com
