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Terms and Conditions

  • All service and sales activities are handled during our regular working hours only. (Mon/Sat: 10.00 to 18.00).
  • Orders received after our working hours are considered as the order for our next working day.
  • To increase the customer satisfaction level, Shanlax is handling your orders with our exclusive personal touch. So, whenever we received your sales/service order, we will contact you as soon as possible (maximum of 2 hours).
  • Order follow-up activities like proposal preparation and quotation finalization were done within two working hours.
  • Execution of work and dispatch will be intimated to the customers prior to your bill payment.
  • Orders are executed after getting 100% payment.
  • Other Terms and conditions are clearly indicated in our proposal/quotation.
  • Information/corrections given by customers orally is not considered. Details given in the email only validated.
  • Misuse of our communication services like phone or email will be strictly prohibited.
  • Our clear cut Cancellation and Refund policies are given separately.
  • Offers and discounts are announced and its validity is the sole rights of Shanlax eMart.
  • Information given in our website is not used only for our business and not transfer to any other business or entity.
  • For any clarification or doubts kindly write to us info@shanlax.com

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India and jurisdiction of Madurai, Tamil Nadu

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

Products/ Services provided by us for you will remain our intellectual property of Shanlax emart and may not be used in any other form without our prior written consent.

In no case shall Shanlax eMart, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

© Shanlax