Terms and Conditions

All service and sales activities are handled during our regular working hours only. (Mon/Sat: 10.00 to 18.00).
Orders received after our working hours are considered as the order for our next working day.
To increase the customer satisfaction level, Shanlax is handling your orders with our exclusive personal touch. So, whenever we received your sales/service order, we will contact you as soon as possible (maximum of 2 hours).
Order follow-up activities like proposal preparation and quotation finalization were done within two working hours.
Execution of work and dispatch will be intimated to the customers prior to your bill payment.
Orders are executed after getting 100% payment.
Other Terms and conditions are clearly indicated in our proposal/quotation.
Information/corrections given by customers orally is not considered. Details given in the email only validated.
Misuse of our communication services like phone or email will be strictly prohibited.
Our clear cut Cancellation and Refund policies are given separately.
Offers and discounts are announced and its validity is the sole rights of Shanlax eMart.
Information given in our website is not used only for our business and not transfer to any other business or entity.
For any clarification or doubts kindly write to us info@shanlax.com